Paid
Help Scout
PaidHelp Scout keeps support personal: a shared inbox, Docs knowledge base, and Beacon chat from $25/user/mo, with a limited free plan included.
$25/user/mo (Standard, billed annually)
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Discover customer support software for help desks, live chat, knowledge bases, ticketing, automation, and customer service.
Help Scout keeps support personal: a shared inbox, Docs knowledge base, and Beacon chat from $25/user/mo, with a limited free plan included.
Intercom now lists Essential at $19/seat/mo, down from $29, with Fin AI at $0.99 per resolution — a strong pick for SaaS teams going AI-first.
Zendesk remains one of the most recognized names in customer support software — Support Team from $19/agent/mo, with annual billing saving about 20%.
Freshdesk gives small teams Zendesk-style ticketing for less — Growth from $19/agent/mo, with a 14-day Enterprise trial and no free plan listed.